Sales Policy:
The sales transaction comes into effect once your product(s) have left our store and is considered complete.
Return Policies:
1. Unless otherwise specified, all returns are subjected to exchange or credit only. Sorry, no cash refunds.
2. Brand new, unopened merchandise or merchandise in new condition that has not yet been installed can be exchanged or credited within 30 days of purchase.
3. Items that are 12 volt in new or unused condition can be exchanged or credited within 14 days of purchase.
4. All special orders, clearance or final sale merchandise are not returnable.
2. Brand new, unopened merchandise or merchandise in new condition that has not yet been installed can be exchanged or credited within 30 days of purchase.
3. Items that are 12 volt in new or unused condition can be exchanged or credited within 14 days of purchase.
4. All special orders, clearance or final sale merchandise are not returnable.
Limited Product warranties:
1. AutoToyz provides 30 day limited warranty to all in-store products sold. Our warranty provides coverage for defects in manufacturing only. It excludes coverage for damage due to physical or accidental abuse, improper use or installation.
2. All special order items are subject to distributor/supplier's warranty policy.
2. All special order items are subject to distributor/supplier's warranty policy.
Shipping Policies:
1. Unless otherwise specified, we will use Canada Post Expedited Parcel as our standard shipping method.
2. If using Paypal as the payment method, we will only send the item(s) to the Paypal confirmed address.
3. When sending your item(s) for return or exchange, please print clearly the Return Authorization Number (RA#) on the box.
4. All returns must be sent in prepaid shipments, no collect shipments will be accepted.
2. If using Paypal as the payment method, we will only send the item(s) to the Paypal confirmed address.
3. When sending your item(s) for return or exchange, please print clearly the Return Authorization Number (RA#) on the box.
4. All returns must be sent in prepaid shipments, no collect shipments will be accepted.